DO NOT DEPOSIT YOUR MONEY WITH THIS OPERATOR. Gun lake just didn’t want to pay me my 1,000 loss promotion. We can sometimes reopen it as a one time courtesy but we are unable to reopen it due. However, when a patron mentions closing their account, we close the account for security purposes. Four-reel, six-reel, seven-reel, and other slots are pretty much nonexistent in physical casinos but you can find some online relatively easily. Making them an obvious choice for the ‘Best high roller casino’ award. When I responded to him that I did NOT authorize him to close the account he said that I apologize for the inconvenience. Jackpot City is famous for their big jackpots and high limit slots.
The customer service rep closed my account without me telling him to do it. I planned to do this after my loss promotion was received. I opted into the promotion, even though it want the promotion I had expected when I signed up, I mentioned to the customer service person that I was disappointed and would clos my account. They said that the promotion wasn’t valid and the only promotion was the 1,000 casino loss promotion. I didn’t receive and reached out to customer service.
I signed up under the impression I would receive a deposit match of 750. Terrible customer service-wont pay loss promotion